Terms & Conditions
1.1 These Terms and Conditions (the Terms) govern your use of our products and services and the website located at www.mywingwoman.com.au (the website) and forms a binding contractual agreement between you, the user of our services and the website (you or your) and us, My Wingwoman, the provider of the My Wingwoman and services and the owner and operator of the website (My Wingwoman, us, our or we).
1.2 These Terms are important and you should ensure that you read them carefully. If you have any questions regarding the use of our services or the website, please contact us at Audrey@mywingwoman.com.au.
1.3 By using our services and/or the website as either a user of our services you acknowledge and agree that you have are at least 18 years of age and that you understood these Terms and you agree to be bound by them. If you are under 18 years or age or do not agree to these Terms, please do not use our services or the website.
1.3 My Wingwoman provides the My Wingwoman products and services described on the website (the services).
1.4 Information on the website is general information only. My Wingwoman and its owners, agents or employees do not accept and are by these Terms released by you of any liability to you arising (whether directly or indirectly) out of the information provided on the website or anyone else through the website or any errors in, or omissions from information on the website.
1.5 Any commercial use of the website by you requires the prior written approval of My Wingwoman.
1.6 These Terms must be read in conjunction with any other notices, disclaimers and policies displayed elsewhere on the website or provided by us to you from time to time.
1.7 My Wingwoman reserves the right to change these Terms, the website or content contained with the website at any time with or without any notice to you nor giving any explanation for such change.
1.8 My Wingwoman does not provide any professional advice and gives no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the website and/or linked to any user of the website.
1.9 By operating the website and providing the services My Wingwoman does not assume a duty of care to users of the website or users of the services.
1.10 You will at all times indemnify and keep indemnified My Wingwoman and its respective officers, employees and agents (referred to as those indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of those indemnified arising from any claim, demand, suit, action or proceeding by any person against any of those indemnified where such loss or liability arose out of, in connection with or in respect of any breach of these Terms by you.
1.12 Any failure on our part to enforce any provision of these Terms is our right and shall not constitute a waiver of our right to enforce that or any other provision.
1.13 Should any provision of these Terms be unlawful, void, or otherwise legally unenforceable, the rest of these Terms shall remain enforce as though the unenforceable provision had not been a part of these Terms.
2. Website Users
2.1 You acknowledge that My Wingwoman provides the services and the website is a platform that allows customers to connect with My Wingwoman.
2.2 All customers must pay for the services for at the time of purchase or as otherwise agreed by credit card via our payment service providers or as otherwise stated on the website.
2.4 You acknowledge that any description of the services on the website may be listed in error and My Wingwoman does not warrant that any information listed in the website is accurate or error free.
2.6 You acknowledge that My Wingwoman may use any information provided by you on the website to engage in direct marketing to you in any medium unless you do not authorise us to do so.
3. Payment for Services
3.1 You must pay for services at the time of engagement or as otherwise notified to you by My Wingwoman.
3.2 You will be entitled to a refund or credit if you cancel or reschedule your appointment at least 24 hours before it scheduled time. It is our policy not to provide refunds for any other reason however we may do so at our absolute discretion.
3.3 All payments for consultation must be received by My Wingwoman at least 24 hours prior to a consultation session or your appointment may be cancelled without refund.
3.4 You acknowledge and agree that My Wingwoman may vary its fees for services at any time.
3.5 Payments are to be made via our payment services providers as notified on the website. These payment providers are not related to us and you should read their respective terms and conditions before making any payments. Fees may be payable by you for the use of these payment services and you are responsible for the payment of such fees. If there is a dispute between you and the payment service provider such dispute may be beyond the control of My Wingwoman.
4. Customer Support & Complaints Policy
My Wingwoman will attempt to resolve any customer complaints and answer any questions within 2 business days of the first contact made by a customer by email to: Audrey@mywinwoman.com.au.
5. Governing Terms
5.1 You agree that these Terms, and any purchases made by you via the website or use of our services in any other manner, shall be governed solely by the laws applicable to Victoria, Australia.
5.2 For the avoidance of doubt, you agree to the jurisdiction of the courts of Victoria determine any dispute arising out of these Terms, your use of the website or your purchases of our products.
6. Disclaimer of Liabilities
6.1 You acknowledge that My Wingwoman does not warrant, guarantee or make any representation that:
- the website is free of software viruses;
- the functions contained in any software contained on the website will operate uninterrupted or are error-free; and
- errors and defects in the website will be corrected.
6.2 You acknowledge that My Wingwoman is not liable to you for:
- errors or omissions in the website;
- delays to, interruptions of or cessation of the website; and
- offensive or illegal conduct of any user of the website or our services, whether caused through our negligence, our employees or independent contractors, or through any other cause.
6.3 You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the website.
6.4 You agree to indemnify and hold harmless My Wingwoman and all its related parties, associates and authorised representatives from all claims, demands, liabilities, losses, damages and expenses (including without limitation reasonable legal fees and expenses), arising from or in connection with the use of the website or any My Wingwoman products or services.
7. Intellectual Property
7.1 The brand names, slogans, trademarks, service marks, designs, and logos used on the website, including without limitation the My Wingwoman business name and logo, are the trademarks of My Wingwoman.
7.2 You further agree not to use any domain name, trademark, trade name, service mark, logo, or other materials confusingly similar to the trademarks without our prior written consent.
7.3 All information and materials published, transmitted, or otherwise available on the website or through the provision of our services are protected by copyright or trademarked (as applicable), and owned or controlled by My Wingwoman, its licensors, or affiliated companies.
7.4 You shall abide by all copyright and trademark notices, limitations, and restrictions applicable to My Wingwoman. Without limiting the foregoing, no content owned by us may be copied, reproduced, republished, reused, uploaded, downloaded, posted, or transmitted, other than through the website or the provision of our services in accordance with its intended use.
8. Force Majeure
You agree not to hold us liable for any disruption of our service or failure to deliver our products or provide our services for any reason beyond our control, including, but not limited to, natural disasters, war, insurrection, terrorism, riots, criminal acts, labour shortages, labour strikes (both lawful and unlawful), postal service or courier service disruption, infrastructure disruption, communication failure, material shortages, or any other circumstance that may be beyond our control.
9. Technical Difficulties
If you experience technical difficulties in relation to this website, please email: Audrey@mywingwoman.com.au.
10. Contacting Us
Our contact details are:
These Terms are dated 1st November 2018.
The material on the website is copyright © 2018 My Wingwoman
11. Event terms and conditions
These terms and conditions apply to all events, talks, masterclasses, meetups and workshops (“Events”) conducted or presented by My Wingwoman (ABN 85729618480), including as part of a larger event or function. Please read this document carefully because by purchasing your ticket/ registering you are agreeing to acceptance of these terms and conditions.
Payment is required upfront at the time of purchasing your ticket. Payments are processed by a third-party payment provider, we do not retain any of your payment information.
Cancellations, Exchanges and Refunds
All ticket sales are final. Subject to any statutory rights (such as those in the Australian Consumer Law) if an Event takes place there is no right to a refund or exchange. For clarity, you are not entitled to a refund if you didn’t enjoy the event, you are no longer able to attend the event, you arrive late or are refused entry for any reason.
Sometimes events are cancelled, changed or postponed due to factors outside of my control. If an event is cancelled or postponed by me you will be offered a ticket to any rescheduled event up to the fact value of the original ticket price. If you are unable to attend the rescheduled event or the event is not rescheduled you are entitled to a refund. I will use reasonable endeavours to notify ticket holders of a cancellation, variation or postponement, however we do not guarantee that we will notify all ticket holders of a cancellation, variation or postponement before the Event date.
Inclusions / Exclusions
Your ticket entitles you to attendance at the Event and any other inclusions described in the Event advertising. Any additional expenses that you choose to incur (such as purchasing drinks or food not included with your ticket) must be paid by you at the Event.
Events are designed to provide you with information, tools and strategies in relation to dating and relationships. Ultimately your personal relationships and experiences are outside of my control, and I do not provide any guarantees that attendance at the Events will produce a particular result for you.
Your Privacy is important to me. I will not share your information with any third party unless:
- they work with me and have a legitimate reason to know that information; or
- as required by law; or
- you have given me prior written consent.
You may choose to share information about yourself at the Event, whether publicly or in private conversations with other attendees. If you choose to share personal information in the group environment (such as experiences or stories) you acknowledge that I may use such personal information in an anonymised form, as relevant content in my business.
Confronting personal topics such as dating and relationships can be personally challenging and give rise to feelings such as frustration, and negativity. You are free to leave an Event at any time. To the extent permitted by law My Wingwoman is not liable for any loss or cost arising in relation to any stress or other feelings suffered by you in connection with your attendance at an Event.
You acknowledge that you will be attending Events with individuals that may have different opinions or values to you. Attendees must not engage in any conduct that is unlawful, intimidating, threatening, disrespectful, abusive, harmful or that is invasive of the privacy of another. My Wingwoman reserves the right to deny entry of any person to an Event or eject any person from an Event based on behaviour deemed inappropriate by us. You agree to indemnify and hold My Wingwoman harmless to the extent permitted by law in respect of any claim or action arising from any third party in connection with your attendance at the Event.
All intellectual property provided to you by My Wingwoman in relation to an Event, remains the property of My Wingwoman. You are only permitted to use any My Wingwoman content for your personal use. Attendees must not share, copy, re-publish, edit, sell or deal with My Wingwoman’s content without obtaining my prior written consent.
You understand that you are responsible for your own level of participation at an Event and for your own personal relationships. My events are intended to give you information and assist you develop tools and strategies that you may choose to implement in your life. Individuals are different and experiences will vary between Event attendees. Nothing in the content provided at an Event should be considered medical, or mental health advice and you should always consult a suitably qualified professional before making life changes that impact your health.
Limitation of Liability
To the extent permitted by law, all conditions and warranties relating to your purchase of tickets for an attendance at Events are excluded. Where my liability cannot be excluded by law, our liability for a breach is limited to the face value of the ticket purchased by you, plus any relevant booking and delivery fees.
Events are held at third party venues and any claims or issues arising in relation to the venue is outside of the control and liability of My Wingwoman. Events contain general information only that is not tailored for individual Attendees. My Wingwoman is not responsible for your reliance upon the information provided at Events.
Your reliance on any information provided by My Wingwoman at an Event is entirely at your own risk. You agree, to the extent permitted by law, to release and discharge My Wingwoman from any liability or claim that you may have in connection for your attendance at the Event.
If the My Wingwoman event is held virtually on Zoom, your name will be made visible to other participants.
My Wingwoman will send you emails relating to the workshop/event/masterclass you have registered to attend.
These terms and conditions form the entire agreement between My Wingwoman and Event attendees. This agreement should be construed in accordance with the laws of Victoria, Australia. If any clause of these terms and conditions are deemed void or unenforceable then they will be removed from the agreement to the extent of the invalidity and the rest of the clauses will remain.